Privacy Policy

IMPORTANT

We only use your personal data in the cases provided for by applicable regulations:

• The performance of a contract we have entered into with you, and/or
• Compliance with a legal obligation, and/or
• Your consent to the use of your data, and/or
• The existence of a legitimate interest in using your data.

Legitimate interest refers to a set of commercial or business reasons that justify the use of your data by RC Marocky. We believe that this legitimate commercial interest forms part of a broader objective of contributing to the development of our products and services and adapting them to your expectations and requirements.

By agreeing to receive marketing and advertising information from us, you contribute to maintaining the economic viability of our online business.

In any event, your individual rights will always take precedence over our legitimate interest, and we will never use your data for commercial purposes against your wishes.

WHAT DATA DO WE COLLECT ABOUT YOU AND UNDER WHAT CIRCUMSTANCES DO WE COLLECT IT?

1. Data you provide to us directly

During our various interactions with you, you may provide us with information concerning you. This information is collected in particular when subscribing to a service, creating an account on our website, placing an order through our online store, or accessing certain benefits. This data includes, in particular:

• First name, last name, title;
• Postal address, email address, telephone number;
• Information required for the delivery or shipment of an ordered product;
• Username and encrypted password used to identify you on our website;
• Your preferences regarding commercial prospecting;
• Any other information you wish to provide to us.

2. Data we collect during our business relationship

The data we collect during our business relationship with you includes, in particular:

• Information relating to your commercial history with RC Marocky: product and service orders and, where applicable, billing information;
• Your participation in promotional offers or events;
• Requests you have made to our customer service department or incidents you have reported to us.

3. Data we collect automatically

Whenever you visit our website, we collect information relating to your connection and browsing activity. Various technologies may be used to collect this data. We generally refer to these technologies as “cookies”.

– Data collected through cookies

A cookie is a text file placed on your device when you visit a website, use a mobile application, or view an online advertisement, and stored in a specific area of your computer or mobile device’s hard drive. Cookies are managed by the Internet browser or mobile application you use, and only the issuer of a cookie can decide whether to read or modify the information it contains.

A cookie has a limited validity period. Its placement and storage on your device are carried out in compliance with applicable legislation and subject to the choices you have made.

A cookie does not personally identify you. It allows its issuer to recognize your device and collect certain information relating to browsing activity carried out from that device.

Cookies have several functions, such as allowing you to navigate efficiently through a website or mobile application, remembering your choices and the goods and services you wish to purchase, and providing you with relevant advertising content based on the interests you have expressed while browsing.

– Data collected through standard Internet technologies

We may also use standard Internet technologies, such as scripts, pixels, and redirects. Scripts (sometimes called tags), written in JavaScript, are programs that run in your browser or mobile application and perform various actions, such as sending information to our servers.

Scripts can also create pixels. Pixels (sometimes called transparent GIFs, clear GIFs, or Web bugs) are lines of code used to display a graphic image (generally invisible) on a web page or in an email.

Redirects allow a web page to be made available under multiple page addresses (URLs). When a browser opens a redirect URL, a page with a different URL is opened.

The purpose of these technologies is to improve your experience on our website, including by providing you with personalized content based on your interests. For example, when a user clicks on an article’s sharing button, a script creates a pixel that allows us to count the share. This enables us to determine the total number of times an article has been shared and establish a ranking of the most-shared articles.

These technologies give us access, in particular, to the following information:

• Information relating to your use of our website;
• Information relating to the presence of cookies on your device, the time and date a page was viewed, and a description of the page on which the web tag is placed;
• Information indicating whether or not the emails we send you have been opened, and information about the links contained in those emails that you click on.

Data relating to minors

In principle, our products and services are intended for adults who are legally capable of placing orders and fulfilling their obligations.

A minor user must obtain the consent of their legal guardian before providing personal data concerning them.

For registration on our website and certain of our online services (such as newsletters), the minimum accepted age is 16.

An Internet user who is under 18 years of age at the time of publication or creation of an online account has a specific right to have their personal data erased.

Data relating to a third party

Before placing an order on behalf of a third party for a product or service that we market, you must ensure that the person concerned agrees to have their personal data, particularly their contact and postal details, provided to us.

Exclusion of sensitive data

RC Marocky does not collect any sensitive data concerning you. Sensitive data includes racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health-related data, or sexual orientation. If such information were to be communicated to RC Marocky in any way, it would be deleted.